Title:  Technology Systems Administrator                                               Classification:  Exempt

Department:  Technology                                                                                             School:   Sacred Heart Schools, Chicago, IL

Hired By:  Head of Schools                                                                                           Reports to:  Director of Technology

Sacred Heart Schools is seeking a Technology Systems Administrator to join its team of service-driven professionals committed to fully supporting the Schools’ mission and goals.  The position’s initial areas of focus will be working closely with the Director of Technology maintain a robust and secure network infrastructure to support all users.   The position’s responsibilities will evolve as warranted by the candidate’s performance and the needs of the Schools.  The Technology Systems Administrator role will report directly to the Director of Technology, with the assistance of the Technology Systems and Services Coordinator and will support technical stability, integrity, and consistency of the philosophy and Goals and Criteria of Sacred Heart Schools.

Founded in Chicago in 1876, Sacred Heart Schools at Sheridan Road (Hardey Preparatory for Boys and Academy of the Sacred Heart for Girls) are independent, Catholic, single-sex elementary schools committed to academic excellence within the context of a Christian, faith-based community.  The educational mission is deeply rooted in the 200-year tradition of the Society of the Sacred Heart and shared with the Network of Sacred Heart Schools located in 30 countries; including 22 schools in the United States.  The essence of this tradition is the total development of each child: spiritual, intellectual, social, emotional and physical. Our girls and boys are taught in single-sex classrooms, but follow a similar curriculum and share in many activities.  With a total enrollment of approximately 700 students, the Schools are organized into three academic divisions each led by a division head.

Principal Responsibilities:

• Maintain a secure Windows server/network environment including wireless access, file/print/exchange servers, firewall, virus protection, backups, user login accounts and infrastructure in the academic program, and throughout all areas of the Schools
• Ensuring that the network is technically secure from cyber-security threats by monitoring activity, conducting network and policy audits, and maintaining an Incident Response Plan.
• Maintain IT disaster recovery for the school
• Perform system monitoring, verifying the integrity and availability of all hardware, wireless network, server resources, systems, key processes and infrastructure
• Install, configure and troubleshoot network and wireless hardware, software and infrastructure including routers, switches, hubs, servers, cabling, wireless, printers, terminal connectivity and e-mail systems
• Document network infrastructure and administrative procedures
• Ensures all required file systems and system data are successfully backed up to the appropriate media
• Implement technical technology-related directives, approved plans and hardware and software replacement, redistribution and upgrade programs
• Provisioning classrooms, the Library, staff offices, and other of the Schools’ facilities with technology hardware, software and network connectivity in accordance with directives and approved plans and priorities
• Installing, configuring and troubleshooting end-user software applications, online services and hardware
• Assisting in the maintenance of the technology hardware and software inventory
• Assisting in the disposal of technology hardware no longer needed by the Schools
• Maintaining an awareness of new technology products, trends and advances
• Researching and recommending new technologies
• Fulfilling other responsibilities as assigned by the Director of Technology

Qualities & Qualifications:

• A commitment to Sacred Heart’s mission and value
• Demonstrated ability to think strategically and create vision, while executing effectively
• Minimum of 5 years of experience in the development, installation and maintenance of information systems, preferably in an education, non-profit, or public-sector environment.
• A proven track record of providing functional and progressive value to organizations through operational analysis, planning, service excellence and project integration management
• Strong interpersonal skills, collaborative work orientation, and proven performance results.
• Excellent communication skills, including the ability to effectively elicit information and convey technology content to technical and non-technical audiences

Preferred Skills:

• JAMF Mobile Device Management (MDM) Software
• Apple Deployment Programs (ADP), Volume Purchasing Program (VPP) and Device Enrollment Program (DEP)
• Google G Suite for Education
• Microsoft Office 365
• Meraki wireless management tools
• Microsoft Exchange
• RADIUS, DHCP, and DNS management
• Microsoft Active Directory and Group Policy
• Data backup procedures and web filtering
• Network technologies such as firewalls, switches and wireless
• Windows Deployment Services
• Microsoft Windows desktop and server operating systems
• Desktop Authority
• Apple Mac OS and iOS
• Knowledge of Blackbaud and other SIS systems a plus

Sacred Heart Schools is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, national origin, disability or handicap, veteran status, marital status or any other classification protected by law.